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> LeftHander, sent me the wrong part...
infectus
post Feb 17 2007, 08:15 PM
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I ordered my rubber ends for the LCAs I am building. (two 002-31865L's) I received a 002-31865L and a 002-31865R... I got them in two days after I placed my order, though. On the invoice says 2 002-31865Ls.... Would you expect them to exchange the parts?
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slowcamaro
post Feb 17 2007, 10:22 PM
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Call them.
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infectus
post Feb 17 2007, 10:50 PM
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Already have. Closed on Saturday.
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nape
post Feb 17 2007, 11:19 PM
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Hell yeah, I'd expect them to change the parts! If they don't, take your business elsewhere. It's not like you bought them two years ago and now are claiming you got the wrong part.
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infectus
post Feb 18 2007, 12:24 AM
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I hope they do. If they don't, I could order LH and RH rod ends instead of RH/RH... but, that would be weird.
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Shortcutsleeping
post Feb 18 2007, 01:59 AM
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Lefhander will take care of you, don't worry.


Costas
cars and such...
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infectus
post Feb 18 2007, 07:23 PM
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Ok. That's good. I got my rod ends, reducers, and spacers in yesterday. wOOt for Herron Performance.
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v7guy
post Feb 20 2007, 02:20 PM
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Odd, when I putting together a PHR the sent me the wrong tubing. I called and explained what had happened and they had one out to me in two days. They also paid for the return of the wrong part.

From my limited experience their customer service is good.
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