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> Trying to rent a trailer, why won't they answer the phone????, Fun with rental places
trackbird
post Jun 25 2007, 06:38 PM
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It appears that the trailer I was going to borrow for Nashville is in Cleveland (or Toledo) and I'd have to drive 4+ hours round trip to get it. Since I'm still thrashing on the car, I don't have the time. So, I figured I'd just rent one. So this morning I called 4 different U-haul stores (and each one several times) and none of them would answer the phone. I understand being busy, but 3+ calls to each of 4 stores and nobody had time to the the phone? I'd love to know what they charge per day and the website doesn't say....

Then I looked up Penske's site and they seem to only rent car trailers with their trucks. You don't seem to be able to just rent a trailer and I don't really need a truck, I think I've got plenty already. (IMG:http://www.frrax.com/rrforum/style_emoticons/default/banghead.gif)

Maybe I'll just drive the darn thing to Nashville.... (IMG:http://www.frrax.com/rrforum/style_emoticons/default/blink.gif)

[/venting]
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Todd
post Jun 26 2007, 04:35 PM
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I've played the same game with the U-haul idiots...after my last rental with them in January last year, I wrote a scathing letter to them and went out and bought a full-deck trailer. I had a reservation made on the site (think its 59/day for full trailer) and went to pick it up. I was told that my 1/2 ton express van wasn't big enough to tow an 86 cavalier on a full trailer. Before this I'd rented trailers from a different u-haul location and never had a problem. The "store" informed me that it was their discretion as to whether they rented or not. But yet if I'd had a full-size pickup it wouldn't have been a problem. :crazy: I'm sure that their insurance isn't based in the store since equipment moves from store to store so I don't know why the store can't be overridden by the head office. My response from u-haul was a coupon for a free truck rental or something. I sent it back to them with the explanation that I was NEVER using them again and recommended that no-one I know uses them.

Unfortunately they are the only ones i've found that will rent a trailer without a truck. Some of the trailer places local to me will rent trailers too...but they prefer local/in town rentals. check out www.dontuseuhaul.com for other peoples horror stories... i had a move that they bailed on being able to get me a truck/trailer for...and i had to quickly rent one from budget on a saturday afternoon.

good luck
Todd
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Posts in this topic
trackbird   Trying to rent a trailer, why won't they answer the phone????   Jun 25 2007, 06:38 PM
AndyJ   QUOTE (trackbird @ Jun 25 2007, 01:38 PM)...   Jun 25 2007, 09:56 PM
Mojave   QUOTE (AndyJ @ Jun 25 2007, 04:56 PM) QUO...   Jun 26 2007, 12:56 AM
trackbird   QUOTE (AndyJ @ Jun 25 2007, 05:56 PM) If ...   Jun 26 2007, 02:30 AM
cccbock   QUOTE (trackbird @ Jun 25 2007, 09:30 PM)...   Jun 26 2007, 10:58 PM
mitchntx   Call one of the larger trailer sales places and as...   Jun 26 2007, 01:03 AM
Todd   I've played the same game with the U-haul idio...   Jun 26 2007, 04:35 PM
slowTA   Most rented trailers I've seen use surge brake...   Jun 26 2007, 11:31 PM
trackbird   I put a Prodigy controller in the truck about the ...   Jun 27 2007, 04:24 AM
92Voodoo   No trouble here. I just went online at Uhaul.com ...   Jun 29 2007, 02:53 AM
emf1600   QUOTE (92Voodoo @ Jun 28 2007, 10:53 PM) ...   Jun 29 2007, 06:17 PM
trackbird   I'm not going to have that problem. I'm to...   Jun 29 2007, 06:39 PM

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