All out of patience... - F-Body Road Racing and Autocross Forums

As I noted in a prvious post, I autocrossed a Z06 a few weeks ago and really liked it. I couldn't run my Camaro that day because it was having the top painted, and I couldn't get it from the body shop. I took the car to them on the 3rd, was told on the 14th I could pick it up, only to have the body shop manager cancel that because, "...the painter wants to see it first think on the morning of the 17th". I pointed out another minor touch up they had overlooked and left the car there. Soooo I end up the Corvette. On the 19th, I call only to be told that "we can't find that other area you wanted touched-up". (IMG:http://www.frrax.com/rrforum/style_emoticons/default/nutkick.gif) Oddly, they never bothered to call me, and the problem had been pointed out to them,(as in I placed my finger on it), twice. I drive to the dealership and the body shop mgr tells me that she will see to it that the car is ready by the evening of the 20th. That's fine, but I can't make it until the 21st. She was out of town and tells me that her office mgr will have it ready. The "touch-up" looked like a drunken orangutan dipped a toothbrush into a can of rustoleum gloss black and tried to paint. And I told them so. The area in question is just above the drivers window above the weatherstrip. Part of it is kind of matte black, the rest is the color of the car. Except on mine where about 8 inches is glossy black, and covers BOTH factory colors. I went to the shop today and told them that will be picking the car up tomorrow around noon. Period. I'm not going to call, I'm just going to get it. This is a "comeback" for a warranty job they did over 2 years ago. It's warrantied for as long as I own the car, but they'll never see it again. I understand that dealerships are in a pickle right now and are depending on parts and service to stay afloat. I also understand that they're not going to make a nickel off this job, and I have been understanding about it. But 3 weeks to paint my cars hard top, and being lied to is too much. I doubt anybody reads all the way through this thing, but I feel better already..............

rpoz-29 View Member Profile	Nov 24 2008, 11:16 PM Post #1
Advanced Member Group: Advanced Members Posts: 620 Joined: 24-December 03 From: Chester, VA Member No.: 22	As I noted in a prvious post, I autocrossed a Z06 a few weeks ago and really liked it. I couldn't run my Camaro that day because it was having the top painted, and I couldn't get it from the body shop. I took the car to them on the 3rd, was told on the 14th I could pick it up, only to have the body shop manager cancel that because, "...the painter wants to see it first think on the morning of the 17th". I pointed out another minor touch up they had overlooked and left the car there. Soooo I end up the Corvette. On the 19th, I call only to be told that "we can't find that other area you wanted touched-up". (IMG:http://www.frrax.com/rrforum/style_emoticons/default/nutkick.gif) Oddly, they never bothered to call me, and the problem had been pointed out to them,(as in I placed my finger on it), twice. I drive to the dealership and the body shop mgr tells me that she will see to it that the car is ready by the evening of the 20th. That's fine, but I can't make it until the 21st. She was out of town and tells me that her office mgr will have it ready. The "touch-up" looked like a drunken orangutan dipped a toothbrush into a can of rustoleum gloss black and tried to paint. And I told them so. The area in question is just above the drivers window above the weatherstrip. Part of it is kind of matte black, the rest is the color of the car. Except on mine where about 8 inches is glossy black, and covers BOTH factory colors. I went to the shop today and told them that will be picking the car up tomorrow around noon. Period. I'm not going to call, I'm just going to get it. This is a "comeback" for a warranty job they did over 2 years ago. It's warrantied for as long as I own the car, but they'll never see it again. I understand that dealerships are in a pickle right now and are depending on parts and service to stay afloat. I also understand that they're not going to make a nickel off this job, and I have been understanding about it. But 3 weeks to paint my cars hard top, and being lied to is too much. I doubt anybody reads all the way through this thing, but I feel better already..............

00 Trans Ram View Member Profile	Nov 25 2008, 07:08 PM Post #2
Experienced Member Group: Advanced Members Posts: 1,766 Joined: 10-April 04 From: New Orleans, LA Member No.: 303	I've had both bad and good. My bad sounds like the rest of these. My good was amazing. Guy almost totalled my Saturn (I probably ranted about it on here somewhere). Needed new hood, fender and front bumper. And a touched up door. The place not only got it done on time, but you couldn't even tell it had been wrecked. I took it to 3 professional appraisers (trying to get the car totalled - long story), and let them all inspect the car before I told them anything. They all gave me a price near NADA. Then I told them about the wreck. All of them went back out, looked at the car, and swore they still couldn't see a single bit of evidence. The shop even used paint pens to mark bolts and nuts like the factory did!