QUOTE (trackbird @ Jun 16 2004, 09:59 AM)
I think it is based in the ability to accept responsibility for your actions.
it's not only about customers being responsible.. manufacturers need to take responsibility as well
cars are luxuries.. not neccessities...
if i buy a luxury product, i expect it will do the job that the manufacturer tells me it will do.. otherwise, i'm definately going to want my money back