 LeftHander, sent me the wrong part... |
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  Feb 17 2007, 08:15 PM
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#1
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Member  Group: Advanced Members Posts: 158 Joined: 21-October 06 From: TN Member No.: 1,422  |
I ordered my rubber ends for the LCAs I am building. (two 002-31865L's) I received a 002-31865L and a 002-31865R... I got them in two days after I placed my order, though. On the invoice says 2 002-31865Ls.... Would you expect them to exchange the parts?
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Feb 17 2007, 10:22 PM
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#2
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Member Group: Advanced Members Posts: 209 Joined: 6-August 05 From: Cumberland, Md Member No.: 841 |
Call them.
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Feb 17 2007, 10:50 PM
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#3
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Member Group: Advanced Members Posts: 158 Joined: 21-October 06 From: TN Member No.: 1,422 |
Already have. Closed on Saturday.
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Feb 17 2007, 11:19 PM
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#4
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Veteran Member Group: Advanced Members Posts: 2,511 Joined: 14-November 04 From: Homer Glen, IL Member No.: 540 |
Hell yeah, I'd expect them to change the parts! If they don't, take your business elsewhere. It's not like you bought them two years ago and now are claiming you got the wrong part.
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Feb 18 2007, 12:24 AM
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#5
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Member Group: Advanced Members Posts: 158 Joined: 21-October 06 From: TN Member No.: 1,422 |
I hope they do. If they don't, I could order LH and RH rod ends instead of RH/RH... but, that would be weird.
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Feb 18 2007, 01:59 AM
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#6
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Experienced Member Group: Advanced Members Posts: 1,038 Joined: 29-December 03 From: Texas, USA Member No.: 62 |
Lefhander will take care of you, don't worry.
Costas cars and such... |
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Feb 18 2007, 07:23 PM
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#7
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Member Group: Advanced Members Posts: 158 Joined: 21-October 06 From: TN Member No.: 1,422 |
Ok. That's good. I got my rod ends, reducers, and spacers in yesterday. wOOt for Herron Performance.
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Feb 20 2007, 02:20 PM
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#8
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Advanced Member Group: Advanced Members Posts: 854 Joined: 26-December 03 From: NYC, NY Member No.: 50 |
Odd, when I putting together a PHR the sent me the wrong tubing. I called and explained what had happened and they had one out to me in two days. They also paid for the return of the wrong part.
From my limited experience their customer service is good. |
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