 My Luck |
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 Jan 22 2005, 04:28 AM
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#1
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Really Old Corner Carver  Group: Advanced Member Posts: 1,209 Joined: 24-December 03 From: Atlanta Ga Member No.: 21  |
Bought my new tires last week from Tire Rack. This week they're on sale for $25 less per tire than I paid... (IMG:http://www.frrax.com/rrforum/style_emoticons/default/dry.gif)
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Jan 22 2005, 04:37 AM
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#2
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FRRAX Owner/Admin Group: Admin Posts: 15,432 Joined: 13-February 04 From: Ohio Member No.: 196 |
QUOTE (bruecksteve @ Jan 21 2005, 11:28 PM) Bought my new tires last week from Tire Rack. This week they're on sale for $25 less per tire than I paid... (IMG:http://www.frrax.com/rrforum/style_emoticons/default/dry.gif) ouch. |
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Jan 22 2005, 05:40 AM
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#3
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Grumpy Group: Advanced Members Posts: 2,722 Joined: 1-January 04 From: Bakersfield CA Member No.: 81 |
That blows (IMG:http://www.frrax.com/rrforum/style_emoticons/default/nutkick.gif) it happens to me all the time!
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Jan 22 2005, 05:43 AM
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#4
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North of the border Group: Admin Posts: 2,307 Joined: 4-February 04 From: Montreal, CANADA Member No.: 177 |
QUOTE (firehawkclone @ Jan 22 2005, 12:40 AM) That blows (IMG:http://www.frrax.com/rrforum/style_emoticons/default/nutkick.gif) it happens to me all the time! don't say that... with his luck... it might actually blow. (IMG:http://www.frrax.com/rrforum/style_emoticons/default/banghead.gif) |
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Jan 22 2005, 06:00 AM
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#5
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Member Group: Advanced Members Posts: 144 Joined: 11-February 04 From: Hampton Roads, VA Member No.: 189 |
It could never hurt to call them and see if they will give you some credit or something. All they can do is say no (IMG:http://www.frrax.com/rrforum/style_emoticons/default/smile.gif)
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Jan 22 2005, 12:37 PM
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#6
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LS1 Inside! / Toolbox / Mechanical Engineer Group: Advanced Members Posts: 2,215 Joined: 5-February 04 From: NJ Member No.: 179 |
QUOTE (bruecksteve @ Jan 21 2005, 11:28 PM) Bought my new tires last week from Tire Rack. This week they're on sale for $25 less per tire than I paid... (IMG:http://www.frrax.com/rrforum/style_emoticons/default/dry.gif) That stinks. I hate when stuff like that happens. (IMG:http://www.frrax.com/rrforum/style_emoticons/default/mad.gif) Which tires were they? $25 off/tire could make someone else happy! (IMG:http://www.frrax.com/rrforum/style_emoticons/default/biggrin.gif) |
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Jan 22 2005, 03:17 PM
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#7
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Really Old Corner Carver Group: Advanced Member Posts: 1,209 Joined: 24-December 03 From: Atlanta Ga Member No.: 21 |
I bought Sumitomo'ds 315/35-17's. I really like the tires, great grip. But I sure could have used that extra $100.
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Jan 22 2005, 03:54 PM
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#8
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Video Clip God Group: Advanced Members Posts: 155 Joined: 7-January 04 From: Ontario Member No.: 105 |
QUOTE (racerns @ Jan 22 2005, 12:00 AM) It could never hurt to call them and see if they will give you some credit or something. All they can do is say no (IMG:http://www.frrax.com/rrforum/style_emoticons/default/smile.gif) Very true! Many places offer 15-30 day price protection. If you talk to them and plea a case there's no reason they wont give you the difference. Especially when you're buying as much a tire as you are. Just speak to a manager and only take no for an answer after 2 people in management say no (IMG:http://www.frrax.com/rrforum/style_emoticons/default/smile.gif) I watch this happen at my work all the time... I'm just a lowly salesman tho (IMG:http://www.frrax.com/rrforum/style_emoticons/default/tongue.gif) |
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Jan 22 2005, 06:35 PM
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#9
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El Cucci Group: Advanced Members Posts: 291 Joined: 26-December 03 From: Queen Creek, AZ Member No.: 46 |
QUOTE (racerns @ Jan 21 2005, 11:00 PM) It could never hurt to call them and see if they will give you some credit or something. All they can do is say no (IMG:http://www.frrax.com/rrforum/style_emoticons/default/smile.gif) (IMG:http://www.frrax.com/rrforum/style_emoticons/default/thumbup.gif) I would call them. thats happened to me several times and 80% of the time the vendor will credit you. They want to keep you as a customer. |
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Jan 23 2005, 08:52 PM
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#10
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Experienced Member Group: Advanced Members Posts: 1,086 Joined: 16-January 04 From: Chandler AZ Member No.: 130 |
That's the unfortunate part of most sales reps these days - not too many honest ones left out there.
Say he tells you to wait a week for the sale, so you can save that $100. Now you feel much better about the transaction and will be more apt to tell you friends to buy their tires from him. However....that didn't happen and now they have left you feeling ripped off. NOT a good way to get repeat business, IMO. |
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Jan 25 2005, 08:48 PM
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#11
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Really Old Corner Carver Group: Advanced Member Posts: 1,209 Joined: 24-December 03 From: Atlanta Ga Member No.: 21 |
Just an update...
I would like to thank Tire Rack for giving me a $100 credit on my order!!!!!! I never even called them (I don't know if Steve Jackson had anything to do with this but we PM'd each other once or twice about it, if so, thanks greatly Steve!!!!). I can't think of a better place to buy tires ANYWHERE! This is about my 6th or 7th order with them and I've never been disappointed. So if you need tires, use Tire Rack and click on the advertiser link above!!! |
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Jan 25 2005, 08:54 PM
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#12
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FRRAX Owner/Admin Group: Admin Posts: 15,432 Joined: 13-February 04 From: Ohio Member No.: 196 |
Very nice. Glad to hear you got the difference back Steve. Getting money back is always good.
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Jan 25 2005, 09:24 PM
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#13
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Advanced Member Group: Advanced Members Posts: 364 Joined: 6-January 04 From: Somewhere past redline Member No.: 101 |
QUOTE (bruecksteve @ Jan 25 2005, 02:48 PM) Just an update... I would like to thank Tire Rack for giving me a $100 credit on my order!!!!!! I never even called them (I don't know if Steve Jackson had anything to do with this but we PM'd each other once or twice about it, if so, thanks greatly Steve!!!!). I can't think of a better place to buy tires ANYWHERE! This is about my 6th or 7th order with them and I've never been disappointed. So if you need tires, use Tire Rack and click on the advertiser link above!!! I went into your acount and noticed you hadn't called in yet. I just told our office manager to issue a credit on your card. Glad I could help. |
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Jan 25 2005, 09:38 PM
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#14
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Really Old Corner Carver Group: Advanced Member Posts: 1,209 Joined: 24-December 03 From: Atlanta Ga Member No.: 21 |
I got so busy that I totally forgot to call on Monday. I'm very glad you remembered for me!!! (IMG:http://www.frrax.com/rrforum/style_emoticons/default/thumbup.gif) Like I said, it's the great customer service that I've had over the years with Tire Rack that keeps me coming back.
Another example was when I ordered these tires. TR sent me an email AND a phone call to confirm the fact that I knew these tires (315's) might have clearance problems and whether I still wanted them. I think most people would just get you tires and not think twice about what vehicle it was really going on. Thanks again to you Steve. I owe you one!! (IMG:http://www.frrax.com/rrforum/style_emoticons/default/beerchug.gif) |
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Jan 26 2005, 02:45 AM
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#15
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Advanced Member Group: Advanced Members Posts: 545 Joined: 19-June 04 From: Zanesville, Ohio Member No.: 369 |
Now that truly is awesome customer service- (IMG:http://www.frrax.com/rrforum/style_emoticons/default/smile.gif)
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Jan 26 2005, 02:51 AM
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#16
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Experienced Member Group: Advanced Members Posts: 1,086 Joined: 16-January 04 From: Chandler AZ Member No.: 130 |
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