[NoFunLT1]

Just a note to anyone who might consider buying from Ground Control. Don't. Not only do they not know what’s going on with their "inventory" but they also need some lessons in the customer service department.

Apparently pushing the "Hold" or "Mute" button on the phone is far beyond their grasp because when my father called to check on an order they were under the impression that he couldn't hear him and called him a "weasel." My dad was polite enough to let it slide but if it had been me the order would have been cancelled to say the least.

I'll admit in my Discount Auto Parts days I've called customers worse than that, but they deserved it and I was smart enough not to do it in front of them. (Plus I was a punk teenager working in some store, not a customer service rep.)

This is what I get for trying to support the "little guy," next time I'll pay twice as much and get it overnight from Jegs. (Actually it's probably cheaper from Jegs.) Or at the very least, from someone who take my $500 and not act like they have down syndrome when I have a legitimate question.

(IMG:http://www.frrax.com/rrforum/style_emoticons/default/rant.gif)

[ESPCamaro]

GC once lost my order, I reordered the item and my order did eventually arrive. They are a low volume operation, but they could do a little better with keeping people up to date. However, they do make excellent parts!

If you get any more positvie I'm going to go vommit. (IMG:http://www.frrax.com/rrforum/style_emoticons/default/drink.gif)



(IMG:http://www.frrax.com/rrforum/style_emoticons/default/rant2.gif) IMO theire customer service really sucks, (as you have found out) but they make good parts, like Kevin said. But AFAIK the only company making something similar charges more, has heavier components, AND has sucky customer service.

I usually buy my G/C stuff from Sam, but that has only been the front kit, I traded my rear setup for a G/C setup so even though I have it, I tell myself I didn't actually give them that money.