[NoFunLT1]

Just a note to anyone who might consider buying from Ground Control. Don't. Not only do they not know what’s going on with their "inventory" but they also need some lessons in the customer service department.

Apparently pushing the "Hold" or "Mute" button on the phone is far beyond their grasp because when my father called to check on an order they were under the impression that he couldn't hear him and called him a "weasel." My dad was polite enough to let it slide but if it had been me the order would have been cancelled to say the least.

I'll admit in my Discount Auto Parts days I've called customers worse than that, but they deserved it and I was smart enough not to do it in front of them. (Plus I was a punk teenager working in some store, not a customer service rep.)

This is what I get for trying to support the "little guy," next time I'll pay twice as much and get it overnight from Jegs. (Actually it's probably cheaper from Jegs.) Or at the very least, from someone who take my $500 and not act like they have down syndrome when I have a legitimate question.

(IMG:http://www.frrax.com/rrforum/style_emoticons/default/rant.gif)

[axoid]

I ordered springs, weight jacks and camber plates directly from them last winter. I haven’t had any problems with them when I’ve called with questions. The first time I called was 3 weeks after I ordered and they were able to tell me that they were waiting on materials to build the front weight jacks and that it was due in that week and I would have the parts in a couple weeks and I did. The next two times I called they were able to answer my questions on fitting the parts. They may have cursed me off the phone, but I’ve never heard anything.

The only bad thing that I can say about them is that I went with the spring rates that they recommended and I think the rear is too stiff, but that’s it.