[NoFunLT1]

Just a note to anyone who might consider buying from Ground Control. Don't. Not only do they not know what’s going on with their "inventory" but they also need some lessons in the customer service department.

Apparently pushing the "Hold" or "Mute" button on the phone is far beyond their grasp because when my father called to check on an order they were under the impression that he couldn't hear him and called him a "weasel." My dad was polite enough to let it slide but if it had been me the order would have been cancelled to say the least.

I'll admit in my Discount Auto Parts days I've called customers worse than that, but they deserved it and I was smart enough not to do it in front of them. (Plus I was a punk teenager working in some store, not a customer service rep.)

This is what I get for trying to support the "little guy," next time I'll pay twice as much and get it overnight from Jegs. (Actually it's probably cheaper from Jegs.) Or at the very least, from someone who take my $500 and not act like they have down syndrome when I have a legitimate question.

(IMG:http://www.frrax.com/rrforum/style_emoticons/default/rant.gif)

[Jabberwocky]

Sounds like it's about time I started working on getting all the necessary parts together to do the coil-over stuff on my own.

:stupid:

Yeah the quality of the parts do seem good, but the people at GC are kinda rude. If you do make em, most of us will probably buy yours instead, the problem right now is that there only a couple people making it and alot of people buying it, so they probably don't care if they piss off one or two people. I understand that you are doing your best despite that, and appreciate it.

On a tangent, it does seem like ground control has less issues with their import stuff. Why is that?