[ESPCamaro]

Have you considered how much free advertising you've given away?
And what do you get in return?

For instance we may buy something (say a set of wheels) and the wheels are great and service good. Why advertise for them for free? They did their job in giving you good service.


Do we now EXPECT sucky service? And in receiving good service are so surprised by it, that we sing the praises of a shop that did their damn job?

[Crazy Canuck]

I'm assuming (without making an ASS out of U and ME) that he probably went somewhere and got good service and they know about it.
And due to that, probably asked him to write a good word on them in public, or board or something... instead of asking for such things, they should be glad they offered great service and simply hope the word will get around... not forcing the word to go around.
That's what I think might have happened... but then again... it's imho, and I may be totally off. (IMG:http://www.frrax.com/rrforum/style_emoticons/default/blink.gif)