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> So, I'd like to buy from a sponsor, but..., I hate companies that pull BS...
CJ-TA
post Sep 4 2006, 04:33 AM
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So, everybody sees the Jegs sponsor link above? 'Free 1-2 day nationwide delivery'

Yeah, so, I'm looking for some ARP Wheel studs for 2 day delivery (need them for this weekend) and I click, click, click to the check out, enter all my info, and there is this $11 HANDLING charge.

Yeah, I guess *technically* it's free shipping, but, what? do they think that we are all stupid?

They lost a sale from me because of it.

I'll try Strano next.
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trackbird
post Sep 5 2006, 08:59 PM
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Good grief guys..... I'm speaking as an ex-employee and not as the admin here or a "friend of the sponsors", etc.

It costs a bit of money for boxes, packing, shipping, etc. From my time there working the phones, I can tell you that nobody complains about the $9.99 when they order an 18 lb intake and a 6 lb carb, a few packs of ARP bolts, etc. When the orders are 45 lbs of stuff, to your door in 2 days for basically $10, nobody complains a bit. When you need a $5.00 part though, it's not as nice. One of the vendors I order from has a $3 or $4 charge if your order is under $25. This vendor DOES NOT want to mess with someone ordering a $.50 part for a rifle or a brush to clean a rifle, etc. They aren't shy, they let you know not to waste our time ordering a small part (unless you want to pay extra for it) and they still charge me $4.50 to mail it USPS and $8.75 for UPS (and the fee). It's the nature of mail order. When you are shipping 4,000+ packages a day, you've got your hands full. I don't see this to be much different than ordering the day before and paying $35 to have something overnighted. If you plan ahead, you avoid such things. When you need something small because you forgot to get it, or put it off, you're going to pay somehow to get it to you. The handling fee is only an issue for orders where you think that shipping would cost less (and it might).

I guess my point is, plan ahead and don't place small orders. If you need to get anything shipped 2nd day, doesn't matter much what it is, it's probably going to cost $8.00-12.00 in freight. So, if you pay freight, or the "handling charge", does it really matter?
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CJ-TA   So, I'd like to buy from a sponsor, but...   Sep 4 2006, 04:33 AM
robz71lm7   QUOTE (CJ-TA @ Sep 4 2006, 12:33 AM)...   Sep 4 2006, 04:38 AM
Blainefab   Blaine Fabrication has the ARP 2.5" wheel stu...   Sep 4 2006, 08:47 AM
CJ-TA   QUOTE (Blainefab @ Sep 4 2006, 03:47 AM) ...   Sep 4 2006, 03:21 PM
sgarnett   I suspect it may be the same kind of deal you see ...   Sep 4 2006, 10:58 AM
pknowles   QUOTE (sgarnett @ Sep 4 2006, 06:58 AM) I...   Sep 4 2006, 02:06 PM
Teutonic Speedracer   QUOTE (pknowles @ Sep 4 2006, 10:06 AM) E...   Sep 4 2006, 02:46 PM
Blainefab   The mass retailers like Summit and Jegs get a volu...   Sep 4 2006, 08:48 PM
CJ-TA   QUOTE (Blainefab @ Sep 4 2006, 03:48 PM) ...   Sep 4 2006, 10:00 PM
marka   Howdy, Just did this dance for a couple xmr12 rod...   Sep 4 2006, 09:55 PM
AllZWay   QUOTE (CJ-TA @ Sep 3 2006, 11:33 PM)...   Sep 5 2006, 08:21 PM
trackbird   Good grief guys..... I'm speaking as an ex-emp...   Sep 5 2006, 08:59 PM

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