 Message from Strano Performance, important if you are looking for me...... |
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 Dec 22 2006, 08:02 PM
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#1
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Experienced Member  Group: Advanced Members Posts: 2,441 Joined: 30-December 03 Member No.: 76  |
Today, 12/22 my Mom--Arlyn was wisked off to Pittsburgh to start Chemotherapy for Lukemia. It's all been very sudden, and I'm still in a state of shock to be honest. I mention this only because my Mom and Dad are the other two poeple involved in this business, and it's pretty clear that at least for a while I'll be the only one around much. As such, I have to beg for your understanding and patience. I'm taking over two other jobs, learn them, still do my technical work and deal with Mom's illness.
I still want to give the advice and be as helpful as I can. But there are now going to be less hours in the day for me to do that. I'm supposing that tech calls will become shorter and much more to the point from pure necessity. I am not going to stop taking those calls or cease helping folks. That's what put me where we are today. However, it might take a bit more time for me to return those calls or respond to e-mail. I ask for your understanding in this matter. Please, please feel free to pass this along if anyone is looking for me and I haven't been able to respond. Thank you all, and I hope everyone has a Merry Christmas. |
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Dec 28 2007, 07:12 PM
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#61
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Advanced Member Group: Advanced Members Posts: 368 Joined: 22-September 05 From: Winnipeg, Manitoba, Canada Member No.: 892 |
(IMG:http://www.frrax.com/rrforum/style_emoticons/default/2thumbs.gif)
Hi Arlyn, Great to hear the good news directly from you! The best of the season to you and yours!! |
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Dec 28 2007, 08:33 PM
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#62
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Experienced Member Group: Advanced Members Posts: 1,528 Joined: 13-January 07 From: Solebury, Pa. Member No.: 1,589 |
Arlyn, this is PHENOMENAL news!!!! (IMG:http://www.frrax.com/rrforum/style_emoticons/default/2thumbs.gif) The crazy thing is that I did not even know there was a problem until I noticed this thread when you posted the update. I've only been on here a short time, and I guess I have not ordered from Stranoparts often enough in the past 2 years.
I will admit that I welled up when I read this (I lost my mom 10 years ago to brain cancer, she was only 62). You are THE MOST gracious/warm/helpful/human person that I have EVER dealt with in the customer service realm, PERIOD!!!!! In fact, you set the standard so high that you ruin it for all of the other c.s. people I have to deal with!! I just hope that BOTH Sams (and all of the rest of the family and co-workers) know how lucky they are to have someone like you around. (IMG:http://www.frrax.com/rrforum/style_emoticons/default/gr_grin.gif) |
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Dec 28 2007, 09:31 PM
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#63
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Seeking round tuits Group: Advanced Members Posts: 5,522 Joined: 24-December 03 From: Kentucky Member No.: 33 |
Congratulations! Keep up the good work (on all fronts)! (IMG:http://www.frrax.com/rrforum/style_emoticons/default/beerchug.gif)
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Dec 28 2007, 09:48 PM
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#64
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Engine and Tools Moderator Group: Advanced Members Posts: 1,859 Joined: 23-December 03 From: Lebanon TN Member No.: 6 |
I'm really glad to hear how great you are doing Arlyn!
Best wishes to you for the upcoming year. (IMG:http://www.frrax.com/rrforum/style_emoticons/default/smile.gif) |
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Dec 30 2007, 04:39 PM
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#65
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Member Group: Advanced Members Posts: 63 Joined: 17-August 05 From: Mainz, Germany Member No.: 853 |
Great to read those news, Arlyn! (IMG:http://www.frrax.com/rrforum/style_emoticons/default/smile.gif)
Ben |
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Dec 30 2007, 06:48 PM
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#66
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CMCer Group: Moderators Posts: 2,932 Joined: 12-February 04 From: the sticks near VIR Member No.: 194 |
Fantastic news Arlyn! Have a great 2008! (IMG:http://www.frrax.com/rrforum/style_emoticons/default/smile.gif)
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 Dec 31 2007, 05:07 PM
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#67
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Nitto Destroyer! Group: Advanced Members Posts: 248 Joined: 24-December 03 From: Rochester NY Member No.: 29 |
Aryln...........Great news!
Hope 2008 is a good year for you, we will continue our prayers for your continued health. God Bless!!!! Gary |
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Dec 31 2007, 10:58 PM
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#68
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Member Group: Advanced Members Posts: 153 Joined: 3-January 04 From: Atlanta, GA Member No.: 90 |
I'm also here to give THANKS for a successful 2007 for Arlyn and the doctors -- We are SO glad that you are doing well Arlyn. Keep your head up, we appreciate you and all of Strano.
Here my good wishes for a Happy and Healthy 2008! Brian LaRose Strano Customer Atlanta Georgia |
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 Jan 22 2008, 09:50 AM
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#69
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North of the border Group: Admin Posts: 2,307 Joined: 4-February 04 From: Montreal, CANADA Member No.: 177 |
(IMG:http://www.frrax.com/rrforum/style_emoticons/default/sad.gif) (IMG:http://www.frrax.com/rrforum/style_emoticons/default/blink.gif)
18-Jan: QUOTE (Sam Strano) Due to serious medical complications I find myself working alone for the forseeable future. Strano Performance is not closed, just extremely busy for one person doing all the work... 21-Jan: QUOTE (SexOnWheels) I hope it is not as bad as the health issues from last year Sam. Keep us updated! QUOTE (Sam Strano) Actually, it is.... (IMG:http://www.frrax.com/rrforum/style_emoticons/default/sad.gif) (IMG:http://www.frrax.com/rrforum/style_emoticons/default/sad.gif) (IMG:http://www.frrax.com/rrforum/style_emoticons/default/blink.gif) Prayers for Arlyn, hoping on a fast recovery... keep us posted ! |
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Jan 22 2008, 11:50 AM
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#70
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Advanced Member Group: Advanced Members Posts: 461 Joined: 24-December 03 From: Orlando, FL Member No.: 34 |
Where are you quoting the above from Eugeino? Please tell me Arlyn hasn't had a set back.
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Jan 22 2008, 02:59 PM
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#71
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FRRAX Owner/Admin Group: Admin Posts: 15,432 Joined: 13-February 04 From: Ohio Member No.: 196 |
QUOTE (Jeff94TA @ Jan 22 2008, 06:50 AM)  Where are you quoting the above from Eugeino? Please tell me Arlyn hasn't had a set back. There's a thread over on ls1tech. I exchanged PM's with Sam yesterday and it appears that Arlyn has had a signifigant setback. Sam will be handling the shop all alone, so if he's slow to get back to you, don't panic, give him some time. Keep Arlyn in your thoughts and prayers guys. |
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Jan 22 2008, 03:44 PM
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#72
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Nothing says 'I love you.' like a box of Hydroshoks Group: Moderators Posts: 5,284 Joined: 23-December 03 From: Granbury, TX Member No.: 4 |
I hate to hear that. I know what they're going through.
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Jan 22 2008, 06:09 PM
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#73
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North of the border Group: Admin Posts: 2,307 Joined: 4-February 04 From: Montreal, CANADA Member No.: 177 |
there was another thread in ls1... i just hope Arlyn gets better.
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Jan 22 2008, 08:00 PM
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#74
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Mr. 3rd Place Group: Advanced Members Posts: 537 Joined: 24-December 03 From: Rindge, NH Member No.: 32 |
My thoughts and prayers to Arlyn, Sam, and family.
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